Help Articles
Getting Started with Vashist
Learn how to set up your profile, take your first Prakriti quiz, and navigate the platform.
How to Use the AI Chat
Get the most from your AI-powered Ayurvedic assistant with tips and best practices.
Understanding Your Prakriti Results
What your dosha scores mean and how they personalise your experience.
Managing Your Subscription
Understand plans, trials, upgrades, and what happens when you downgrade.
Building Your Daily Routine
Use Dinacharya to create a personalised Ayurvedic daily routine.
Using the Meal Planner
Plan weekly meals, generate shopping lists, and discover fusion recipes.
Community Guidelines
How to participate in the Vashist community forums respectfully.
Data Privacy & Security
How we protect your personal health data and respect your privacy.
Orders & Shopping Guide
Everything you need to know about placing orders, tracking shipments, and managing purchases.
How to Place an Order
Browse our Ayurvedic shop, add products to your cart, and complete checkout securely.
Understanding Order Statuses
Learn what each status means and what to expect at every stage.
Payment & Billing
Accepted payment methods, billing details, and payment security.
Tracking Your Order
How to track your package from shipment to delivery.
Cancellations & Returns
How to cancel an order or request a return.
Invoices & Receipts
Download invoices and receipts for your completed orders.
Frequently Asked Questions
Select a category above to view questions.
Need more help?
Log in to create a support ticket and get personalised help from our team.