We believe AI in the wellness space must be transparent, observable, and honest about its limits. This page describes the systems we use, where your data lives, and what our AI does not do.
When you chat with Vashist, you're interacting with an artificial intelligence system — not a doctor, not a therapist, and not a person. Vashist is designed to illuminate classical Ayurvedic knowledge, not to diagnose or treat.
This page explains, in verifiable detail, what the system is. EU AI Act Article 50 compliance comes into force on 2 August 2026; we're disclosing ahead of time.
Vashist routes requests to AI models via OpenRouter, which lets us select between several providers depending on the task (chat, embeddings, rephrasing) and the context. Primary models come from the Claude family (Anthropic) and the GPT family (OpenAI), with other families used selectively.
Specific model names may rotate as new versions become available. Configuration is managed internally. You can request a log of the models used in your chat history through support.
For PRO users, Vashist uses Mem0 to keep context across conversations — remembering your dosha, your practices, and the preferences you've shared. Each user has their own isolated memory space; it is never crossed between accounts.
Data location: memory vectors live in our PostgreSQL database with pgvector, on servers located in the European Union.
Deletion: there is currently no self-service switch to disable memory, but you can request immediate deletion through support. When your account is downgraded from PRO to BASIC, persistent memory is also removed. A direct opt-out control is on our roadmap.
When Vashist answers you, the answer is grounded in sources — not invented. The system uses RAG (Retrieval-Augmented Generation) over a curated knowledge base, which includes:
Charaka Samhita, Sushruta Samhita, Ashtanga Hridayam (Vagbhata), and others — selected passages, indexed and available for citation.
Articles curated by the Centro de Ayurveda team, organised by dosha, season, and practice category.
Over 3,700 Sanskrit terms with English definitions, cross-referenced with the knowledge base to enrich answers.
Collection of 100+ peer-reviewed articles, indexed for semantic RAG search.
When an answer uses a specific source, it is cited with a link to the document. If there is no citation, the answer comes from the model's general knowledge — something that may be wrong and should be verified.
Every AI call is logged and analysed with Langfuse — an observability tool for AI systems. It lets us monitor latency, cost, error rate, and perceived response quality over time.
Logs contain the input, output, model used, and token count. They do not contain additional personally identifiable information — only the content you shared in the conversation. Maximum retention is 90 days.
Being clear about what the AI cannot do is as important as what it can.
Vashist does not replace medical consultation. It cannot interpret tests, prescribe medications, or assess acute conditions. For any real clinical concern, speak with a qualified health professional.
Vashist is a wellness and education tool. The recommendations it offers — diet, routines, practices — are informational and general, not personalised care for a specific condition.
For clinical follow-up, protocol supervision, or direct observation (Darshana, Sparshana), the human Ayurvedic practitioner is irreplaceable. Vashist refers you to the consultation marketplace when the case requires it.
If an AI answer is factually wrong, dangerous, or inappropriate, we want to know. Every message in the chat has thumbs-up and thumbs-down buttons — use them to flag.
For detailed reports or serious concerns, email us a description of the issue. Include, if possible, the conversation ID visible in the panel.
This page is kept current as the system evolves. For information on personal data and subprocessors, see the Privacy Policy.